ONLY 1 DAY LEFT until the Workshop “Implementing Safe, Reliable Open Banking and Complying with Circulars 64 & 50/2024/TT-NHNN”
Co-organized by Savyint Group, IBM Vietnam, and Techdata, with the support of the Vietnam Institute for Innovation & Digital Transformation (VIDTI) and the Open Banking Forum, the Workshop “Implementing Safe, Reliable Open Banking and Complying with Circulars 64 & 50/2024/TT-NHNN” serves as a specialized platform gathering leading experts in Information Technology, Security & Legal Compliance, and Banking & Finance from Vietnam and the region. At the workshop, participants will gain comprehensive insights—from strategy and regulation to technological implementation—for building a successful Open Banking model: Only 1 day to go before the workshop officially begins! Register now to join and connect with top industry experts: https://openbankingforum.org/hoi-thao-ngan-hang-mo/ Workshop: “Implementing Safe, Reliable Open Banking and Complying with Circulars 64 & 50/2024/TT-NHNN” Time: 08:30 – 12:00, Friday, 21 November 2025 Venue: Hotel du Parc Hanoi, 84 Tran Nhan Tong, Hai Ba Trung District, Hanoi Register and view full workshop details: https://openbankingforum.org/hoi-thao-ngan-hang-mo/ Submit questions for speakers: https://openbankingforum.org/dat-cau-hoi-cho-dien-gia/
Implementing safe, reliable Open Banking and complying with Circular 64 & 50/2024/TT-NHNN
Open Banking is not only a global trend but also one of the key pillars in the digital transformation strategy of Vietnam’s financial and banking sector. Expanding connectivity and data sharing between banks and third-party providers (TPPs) opens up opportunities for service innovation and customer-centric financial ecosystems. Alongside these opportunities come significant challenges related to regulatory compliance, data protection, and strong customer authentication (SCA/MFA), as stipulated in Circulars No. 64 and 50/2024/TT-NHNN issued by the State Bank of Vietnam (SBV). To provide a comprehensive perspective from policy to technology to implementation, Savyint Group, in collaboration with the Vietnam Institute for Innovation and Digital Transformation (VIDTI), IBM Vietnam, and Techdata, will host the workshop: “Implementing safe, reliable Open Banking and complying with Circular 64 & 50/2024/TT-NHNN” The event will take place on Friday, November 21, 2025, from 08:30 to 12:00 at Hotel du Parc Hanoi, and will also be livestreamed via Zoom Webinar, enabling individuals and organizations interested in banking technology and digital transformation to join remotely. The workshop will bring together representatives from Savyint Group, along with experts from the Information Technology Department of the State Bank of Vietnam, the Vietnam Institute for Innovation and Digital Transformation (VIDTI), and IBM Vietnam, to share key insights on the following topics: This workshop offers a valuable opportunity for banks, financial institutions, and technology partners to gain a deeper understanding of the regulatory frameworks, technical standards, and modern security solutions required to successfully implement Open Banking in Vietnam. With the participation of leading organizations in digital transformation, information security, and financial technology, the event promises to deliver practical insights, international best practices, and strategic directions to help Vietnam build a secure, transparent, and trusted open financial ecosystem. 👉 Register now to join the workshop: https://forms.office.com/e/TZvYePQqCB
Savyint Officially Launches Open Banking Tech Stack, Driving Open and Inclusive Finance Ecosystems
Savyint has officially announced the launch of its Open Banking Tech Stack, marking a significant milestone in the journey of building an open and inclusive financial ecosystem in Vietnam and across the region. As the global financial industry undergoes a strong transformation towards open finance models, implementing open banking is no longer just a trend but a strategic imperative for financial institutions to maintain competitiveness. The growing demand for connectivity between financial ecosystems – including banks, enterprises, and end-users – requires an infrastructure that not only complies strictly with regulatory frameworks but also ensures the highest level of data security and privacy. With this vision, Savyint introduces the Open Banking Tech Stack – a comprehensive solution designed to help banks, financial institutions, and enterprises accelerate digital transformation, foster innovation, and contribute to shaping an open and inclusive financial ecosystem. Open Banking Tech Stack – Bridging Technology and Compliance The Open Banking Tech Stack is designed to strictly meet both regulatory and technological requirements, enabling banks and financial institutions to enhance connectivity, collaboration, and innovation within a globally integrated system. Key Advantages of the Open Banking Tech Stack: The Open Banking Tech Stack equips organizations with a complete set of tools to implement a modern open banking system, including: In addition, the Tech Stack integrates seamlessly with secure online payment gateways, creating a complete end-to-end process for banks and third-party providers – from registration, identification, authentication, integration, and data sharing to payments. Strategic Partnerships with Global Technology Leaders Savyint’s Open Banking Tech Stack is built on strategic collaborations with world-leading names in Open API and Open Banking, including Red Hat, Axway, Tyk.IO, Kong, Curity, Salt Group, IBM, Google Cloud, Gravitee, Fiorano, and Open Banking Exchange. Through these partnerships, Savyint not only delivers cutting-edge technology solutions but also provides customized adaptability to meet the specific needs of each market – ensuring reliability, optimal security, and exceptional scalability. The Open Banking Tech Stack is expected to break down traditional barriers, enabling intelligent data sharing and close collaboration among stakeholders. This fosters healthy competition, drives innovation, and lays the foundation for a new era of inclusive finance. Don’t stand outside the open banking movement, connect with Savyint experts TODAY!
Tourist e-Wallet and Digital Dirham: Great Potential but Significant Challenges
To meet the operational demands of the digital economy and enhance the efficiency of payment systems, the Central Bank of the UAE (CBUAE) has introduced the national digital currency, the Digital Dirham. Recently, the CBUAE discussed four potential use cases for the Digital Dirham, with the development of an electronic wallet for tourists being a particularly prominent topic. The CBUAE recently released the Digital Dirham Primer, a policy report outlining the design principles, policy framework, and initial development steps for the Digital Dirham. In addition to highlighting benefits, challenges, and implementation processes, the report details four use cases for the digital currency, including: Among these, the concept of an electronic travel wallet for tourists has garnered significant attention, given that the UAE attracts millions of international visitors annually, who collectively spend vast amounts on accommodation, shopping, dining, and entertainment. Theoretically, even if just 10% of tourism spending shifts to the Digital Dirham wallet, it could create a substantial economic impact and promote the adoption of the digital national currency. However, launching a tourist e-wallet is not as simple as introducing it to the market and expecting adoption. Most tourists in the UAE rely on Apple Pay, Google Pay, international credit/debit cards, or digital wallets from their home countries, such as UPI (India) or Alipay and WeChat Pay (China). For tourists to adopt a new payment method like the Digital Dirham, it must offer superior value and address inconveniences that existing infrastructure fails to resolve. Key considerations include: The electronic travel wallet scenario is a complex challenge involving multiple factors, including user experience, cost, widespread payment acceptance across various locations, and integration with diverse payment methods. If these elements are effectively addressed, capturing 10% of the tourism spending market share is entirely feasible. Banks and wallet developers must carefully strategize to turn this potential into tangible success.
Establishing Digital Trust in Banking
As digital services continue to grow, user expectations for security and data privacy are rising. Digital Trust has become a competitive advantage in banking, where financial institutions must not only deliver services but also demonstrate reliability in protecting customers’ personal data, assets and privacy. What is Digital Trust? Digital Trust is the confidence customers place in an organization’s ability to protect data, ensure secure transactions, and comply with regulations. It extends beyond mere trust in a business to include confidence in technology, data management, operational transparency, customer service, and adherence to fair, lawful practices. For example, Public Key Infrastructure (PKI) provides a foundation for secure digital identity, document signing, data encryption, and timestamping—core elements for a secure and reliable digital experience. Broadly, adopting PKI is part of building Digital Trust, reinforcing customer confidence in an organization’s ability to safeguard data, comply with laws, and operate transparently. The Importance of Digital Trust in Banking Digital Trust is critical for financial institutions, as banks handle vast amounts of sensitive information daily, from personal data and transaction histories to financial assets. Strengthening Digital Trust enables organizations to: The Core Pillars of Digital Trust in Banking To build robust Digital Trust, banks must focus on six key pillars: security, transparency, privacy, data integrity, ethical technology use, and regulatory compliance. Each pillar plays a critical role: Protecting customer data from unauthorized access, cyberattacks, and fraud is paramount. Banks should adopt modern security technologies, such as: + Data encryption + Multi-factor authentication (MFA) + Biometric authentication (fingerprint, facial recognition) Privacy goes hand-in-hand with security. Banks must minimize unnecessary data collection and sharing while empowering users with transparent, understandable privacy policies and control over their data. Customers must know how their data is used, who has access, and what safeguards are in place. Transparency—from clear privacy policies to timely communication of changes—builds trust. In case of breaches, banks should have response mechanisms in place, including timely customer notification, damage control, and fair compensation if needed. User-friendly and secure authentication is essential for trusted digital transactions. Banks should implement solutions such as: + Biometric authentication + Blockchain-based identity management + Strong authentication to prevent unauthorized access A secure digital identity process also helps banks comply with KYC requirements while ensuring customer convenience and data protection. Customers expect up-to-date, accurate data—from account balances to transaction records. Banks should ensure this by: + Conducting regular audits + Establishing clear data verification processes + Maintaining transparent reporting systems Artificial Intelligence (AI) and Machine Learning (ML) can further enhance reliability by detecting anomalies, automating data handling, and ensuring data consistency. As AI becomes more integrated into banking—from loan suggestions to credit scoring—banks must ensure: + AI systems provide fair, unbiased recommendations, without discrimination based on gender, age, geography, or income (e.g., not denying loans solely based on rural residence). + Use of Explainable AI, allowing customers to understand decisions made. + Clear feedback and appeal channels if customers disagree with AI-driven decisions. To establish Digital Trust, organizations must adopt technology platforms recognized for compliance with national and international standards, ensuring secure, transparent, and verifiable digital transactions. For example, PKI enables secure encryption, digital signing, and identity verification. Leveraging services from trusted providers and adhering to standards like eIDAS, FIPS, GDPR, and ISO/IEC 27001 demonstrates a serious commitment to protecting customer data and privacy. Digital Trust is now a strategic priority in the digital transformation of financial institutions. Building it through robust security, transparency, privacy, data integrity, and ethical technology use is essential for banks to maintain a leading position. Establishing Digital Trust with SAVYINT SAVYINT is a global technology company pioneering open banking, data security, and protection across critical sectors like Finance-Banking, Government, Manufacturing, Telecommunications, Healthcare, Education, and Media. Beyond being a trusted service provider, SAVYINT offers electronic authentication services, including timestamping and Qualified Trust Services (QTSP) for digital signing and electronic seals through its QTSP Remote Signing solution. With extensive experience in designing, deploying, and operating electronic identity systems (eKYC), digital signing, data encryption, and PKI and CA systems (national, internal and public CAs) for numerous banks and financial institutions, SAVYINT provides a comprehensive suite of solutions to establish Digital Trust: Connect with SAVYINT experts HERE to establish Digital Trust for your organization!
Enhancing User Experience (UX) in Open Banking
According to a report by Toptal, 90% of users abandon an application if they face difficulties while using it. Therefore, user experience (UX) is always a top priority for service providers—especially in the Open Banking ecosystem, where UX plays a key role in attracting and retaining customers. What are User Experience (UX) and User Interface (UI)? User Experience (UX) refers to the overall experience a user has with a product, website, mobile application, or specific service. It encompasses not only the use of features but also other aspects such as the user’s knowledge, emotions, and the value derived from interacting with the product, website, application, or service. A good UX enables users to navigate, operate, and engage with a product or service effortlessly. Conversely, a poor UX results in difficulties, complex operations, and confusion for users. User Interface (UI) refers to the layout, images, videos, colors, fonts, text, and navigation buttons—elements that users can visually perceive and interact with when using a website or application. User Experience in the Open Banking In the Open Banking ecosystem, user experience typically encompasses the entire customer journey when interacting with an application—from registration, shopping, payments, renewals, to post-sale support. These applications are built on open APIs, enabling seamless integration of various services and features. As a result, users can perform transactions such as deposits, transfers, or payments without repeatedly entering card or account information. Additionally, third-party payment initiation service providers (PISPs) can execute transactions on behalf of customers, delivering a convenient, secure, and consistent experience across the system. How to Improve User Experience in Open Banking? There are several ways to enhance user experience in Open Banking. Below are some fundamental suggestions for organizations to implement: User experience (UX) is a critical factor in the success of Open Banking solutions. A great UX stems from simplicity, transparency, and logical navigation. Enhancing accessibility, using user-friendly language, and prioritizing customer support are excellent strategies for organizations to improve user experience. About Savyint Open Banking Platform Savyint is a global technology leader pioneering Open Banking, data security, and cybersecurity. With exceptional expertise in strategic consulting, technical architecture design, standards development, and integration workflows for Open Banking, combined with extensive experience in deploying electronic identification, digital signing, data encryption, and Public Key Infrastructure (PKI) systems, Savyint supports financial institutions, banks, government agencies, and enterprises in their secure and efficient digital transformation journey. In building a modern Open Banking ecosystem, Savyint has developed the Open Banking Platform—a comprehensive solution that fully meets legal, technical, and operational requirements, from standardized APIs and connection gateways to TPP management, consent, encryption, and user identification. The platform comprises core solutions: Connect with Savyint’s experts HERE to start your Open Banking strategy!
Top 3 drivers of Open Banking
Open Banking is reshaping the financial industry by creating a flexible, transparent, customer-centric financial ecosystem. Supported by technology, regulatory frameworks and rising customer expectations, participating in the Open Banking ecosystem has become a key strategy for innovation, personalization, and enhancing competitiveness. Meeting customer expectations for personalized experiences Today’s customers demand more than traditional financial services. They seek seamless, instant, and value-added experiences in every transaction—from opening accounts and securing loans to managing personal assets. Open Banking enables financial institutions (FIs) and fintechs to leverage customer data—with consent—to deliver personalized solutions and streamline financial processes. For instance, HSBC allows intermediaries to share business account statements, reducing mortgage approval times. Banks and fintechs can develop innovative, personalized financial solutions in areas like payments, lending, or personal financial management (PFM). Statistics show that over 90% of North American consumers use apps for financial management, from bill payments to financial forecasting and cryptocurrency investments. This signals a growing demand for intelligent, data-driven, personalized financial products. Enhancing connectivity through Open APIs Open APIs are the backbone of Open Banking, enabling financial institutions to expand distribution channels and create multi-party ecosystems by: However, this requires modernizing infrastructure. While fintechs are often built with API-first and cloud-native architectures, many FIs are still undergoing digital transformation. Shifting from traditional value chains to multi-party ecosystems presents significant opportunities but demands strategic technology investments. Customer identity: the foundation for secure digital experiences In Open Banking, Know Your Customer (KYC) processes are not just regulatory requirements but central to customer experience and data security. FIs are modernizing identity systems to: Amid rising cybercrime, many banks have adopted Zero Trust Architecture (ZTA) and Multi-Factor Authentication (MFA) to replace traditional passwords—the weakest link. This reduces identity theft risks and better protects customers. Open Banking is no longer just a technological trend but a driver of financial inclusion. With growing customer expectations, the need for Open API connectivity, and secure identity systems, Open Banking is ushering in a new era for FIs, fintechs, and customers, redefining how the financial industry operates. Comprehensive Open Banking solutions from SAVYINT As Open Banking becomes an inevitable trend, with improving regulatory frameworks globally, SAVYINT introduces a comprehensive suite of Open Banking solutions that meet legal and technological requirements, enabling businesses and organizations to fully harness the potential of Open Banking: With deep expertise in deploying electronic identity systems, digital signatures, data encryption, and public key infrastructure (PKI), SAVYINT has partnered with numerous banks and FIs to provide strategic consulting, technical architecture design, standards development, and integration workflows for Open Banking. As a pioneer in developing architecture models, technologies, and process workflows, SAVYINT confidently delivers comprehensive solutions to realize Open Banking strategies—from API integration, consent management, and secure digital identity to establishing ecosystems with third-party providers (TPPs), ensuring compliance with domestic and international regulations. Contact SAVYINT’s experts today to unlock new opportunities with Open Banking.
Open Banking 2025: From data to personalized financial experiences with AI
The year 2025 marks a transformational shift in the Finance – Banking industry as Open Banking combines with Artificial Intelligence (AI) to deliver highly personalized financial experiences – faster, smarter, and better aligned with each individual’s needs. In the Open Banking ecosystem, where financial data is securely and transparently shared via APIs, AI acts as the “brain” that rapidly processes this data to generate personalized recommendations, predictions, and automated financial actions. Here’s how AI is reshaping Open Banking: Today’s customers increasingly demand tailored financial solutions. By learning from behavioral and transactional data, AI enables banks and third parties to offer highly relevant financial recommendations based on each user’s profile, spending patterns, and goals. These include smart budgeting suggestions, loan proposals matched to repayment capacity, or real-time cash flow analysis for improved financial control. Security remains a top priority in digital finance. By analyzing behavioral trends and standard transaction patterns, AI systems can detect anomalies and proactively flag suspicious activities in real time – often before damage occurs. AI also supports the deployment of Zero Trust security models, where every access request is treated as untrusted until verified. With continuous monitoring and threat detection capabilities, AI becomes a trusted guardian of users’ financial data. The finance industry generates massive volumes of data every day – from transactions and credit scores to behavioral signals. AI is the only technology capable of processing and analyzing these large datasets in real time while turning them into actionable insights. For organizations, this means smarter decision-making. For users, it represents a leap from simply viewing account balances to receiving real-time, personalized financial advice. AI-powered chatbots using Natural Language Processing (NLP) are becoming increasingly common in financial institutions. These systems operate 24/7, significantly reduce service costs, and provide instant responses to investment inquiries, debt management questions, account lookups, and more – all contributing to higher customer satisfaction and loyalty. Open Banking extends far beyond traditional bank accounts. Thanks to API and AI integration, financial services can now be embedded across diverse digital platforms – from ride-hailing apps and e-commerce to social media. This means customers can make payments, purchase insurance, or access financing directly within non-banking apps – enabling a seamless and contextual financial experience. AI is accelerating the growth of Banking-as-a-Service (BaaS). Businesses can integrate AI and financial APIs to provide banking-like services without holding a traditional banking license. This fast, flexible, and cost-efficient model is redefining how financial services are delivered and is reshaping the global competitive landscape. Instead of fixed monthly payments, users can now authorize systems to adjust payment amounts and timing based on their account status, income fluctuations, or financial priorities. AI plays a central role in enabling this flexibility by setting intelligent financial triggers – ensuring that all transactions remain automated, secure, and within user-approved parameters. AI is truly transforming data into experience – enabling hyper-personalized financial services for every user. In the race toward inclusive and intelligent finance, the leading edge belongs to those organizations that master data and seize emerging trends with agility and vision.
Elevating security standards for online banking services in Vietnam
On October 31, 2024, the State Bank of Vietnam issued Circular No. 50/2024/TT-NHNN, establishing regulations on security and confidentiality for online banking services -marking a strategic step in building a robust legal foundation for Vietnam’s digital banking ecosystem. As digital banking services rapidly expand and cyberattacks and data breaches become increasingly common, the banking sector must continuously enhance safety, security, and transparency in all electronic transactions. Circular 50 replaces Circular 35/2016/TT-NHNN and meets the growing demand for higher security amid Vietnam’s strong digital transformation efforts. Effective from January 1, 2025, Circular 50/2024/TT-NHNN applies to credit institutions, foreign bank branches, intermediary payment service providers, and credit information companies. All online banking services must comply with stringent security standards to ensure safety for both banks and their customers. The Circular clearly outlines principles and technical requirements in the design, implementation, and operation of online service systems. Key highlights include: The tightened security standards under Circular 50/2024/TT-NHNN are not merely a legal compliance obligation, but a strategic advantage for banks in the digital age – building greater trust in online services. For credit institutions, the Circular provides strong motivation to invest in IT infrastructure, standardize operational processes, and gradually align with international standards such as PCI-DSS and ISO/IEC 27001- laying the groundwork for deeper integration into the global Open Banking movement. For customers, the Circular enhances trust in digital services and reduces risks associated with online transactions. At present, with the enforcement of Circulars 64 and 50, credit institutions are required to upgrade their systems to ensure stronger security at every level of service. In the long run, compliance with Circular 50 – along with adherence to international standards like PCI-DSS and ISO/IEC 27001, and alignment with strong customer authentication (SCA) requirements under PSD2/PSD3 in the EU—will help elevate Vietnam’s banking sector to global standards, promoting innovation and fostering fair competition.